Terms & Conditions

Acceptance of Terms

By using ConciergePay, you confirm that you are of legal age, have the authority to enter into this agreement, and accept these Terms. If you do not agree, you must not use our Services.

Services Provided

ConciergePay provides bespoke international fund transfer solutions for high-net-worth individuals, family offices, and institutional clients. Our Services include:

• Facilitating international fund transfers.

• Providing advisory on cross-border fund movement.

• Assisting with compliance, reporting, and regulatory guidance.

All Services are subject to applicable laws and regulations. ConciergePay may refuse or suspend Services at its discretion.

User Obligations

You agree to:

• Provide accurate, complete, and up-to-date information.

• Comply with all applicable laws, regulations, and reporting requirements.

• Not use the Services for unlawful, fraudulent, or prohibited purposes.

• Cooperate with ConciergePay in verifying your identity and source of funds.

Privacy and Confidentiality

ConciergePay prioritizes confidentiality and data protection. Information you provide will be handled in accordance with our Privacy Policy, and we maintain strict security measures to safeguard your personal and financial information.

Fees and Payments

Fees for ConciergePay Services are disclosed prior to initiation of any transfer. You agree to pay all applicable fees, taxes, and charges associated with your transactions. Fees are subject to change, with prior notice where applicable.

Compliance and Regulatory Obligations

All fund transfers facilitated through ConciergePay are subject to international anti-money laundering (AML), know-your-customer (KYC), and other regulatory requirements. ConciergePay reserves the right to:

• Request additional documentation.

• Delay or refuse transfers that do not meet compliance requirements.

• Report suspicious activity to regulatory authorities, as required by law.

Limitation of Liability

ConciergePay acts as a facilitator and advisor for international fund transfers. While we take all reasonable measures to ensure security and compliance, we are not liable for:

• Losses arising from delays, errors, or disruptions caused by third-party financial institutions.

• Regulatory or legal consequences resulting from your failure to comply with laws.

• Any indirect, incidental, or consequential losses.

Termination

ConciergePay may suspend or terminate access to Services at any time, with or without notice, for any breach of these Terms or as required by law. Upon termination, outstanding obligations remain enforceable.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

Changes to Terms

ConciergePay may modify these Terms at any time. Updates will be communicated through our platform or by email. Continued use of our Services constitutes acceptance of the updated Terms.

Contact Information

For questions or concerns regarding these Terms or ConciergePay Services:
Email: info@conciergepay.com
Address: 25 Cabot Sq, London E14 4QZ